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Compliments
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Comments from some of our guests 2008 |
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These
are letters written by guests to Djuma Game Reserve, we thank them for
taking the time to write us. We want our guests to leave Djuma Game
Reserve at the end of their stay rested and happy with a perfect holiday,
the letters below attest to our success.
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Archives
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| Hi
to everyone at Djuma We just wanted to say a big thank you to everyone for making our trip so fantastic - we had a super time at Djuma...it was wonderful to see the Big 5 again, along with our very special glimpses of the lion with her cubs on the last morning which was a big highlight. Special thanks also to Anet for all of your help on our last morning - sorry we missed saying goodbye and thanking you for your help organizing our extra 24 hours before we left. The trip home went as smoothly as possible given our missed international flight!! The Garden Court hotel worked our perfectly - comfy clean room and in house restaurants fitted the bill perfectly for the night that was in it!! Big thanks again for a wonderful stay - Pete is already trying to talk some of his family members into a trip so you may not have seen the last of us!! Hope you have a great year ahead in 2009 Michele December 2008 Australia |
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| Hi
Char, it took too long for this little follow-up e-mail to come. But many travels after our visit to Vuyatela and work-hectics are to blame for it. But Betty and I wanted to send our thanks to all at Djuma and Vuyatela. Charles was great in his guiding and it was good to see that he didn't lose his good sense of humour. And many thanks to you for the perfect (as usual) organization of our (too short) trip. The card we found in our mailbox upon our return was the cherry on the Vuyatela pie !! But as I told you, we are already planning our next visit to Africa in the next year, credit crunch or no credit crunch. Finally : sincere congratulations on your appointment as general manager of all 3 lodges !!!!!!!!! Speak soon Philippe November 2008 Hungary |
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| Dear
Charmian, Thank you so much for hosting Tor and myself at Bush Lodge last Friday. I really enjoy Bush Lodge and the chalet we had, no. 8, was great. Anet and Kim and the rest of the staff were excellent! I do hope the new owner will build outside showers on the other chalets as well. And of course the privacy on the deck at no. 8 is very nice. Our visit and the surprise was a great success. The bush braai was fabulous and the group was absolutely overwhelmed by everything at both lodges. The feed-back while I was there and when I met them at KIMA on Sunday was fantastic. They had a super time in Cape Town, but this was just the perfect end to their South African experience. To fly them in was a good decision. It all went so smoothly. Please send my thanks to the staff at both Bush Lodge and Vuyatela for taking such good care of them all. The Champagne in the morning and the other meetings were appreciated by all. And of course the game - as always - was fantastic. I do hope we can do something like this in future as well. Warmest regards, Brit November 2008 SA |
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| Dear
Mark, Our trip was absolutely wonderful. The accomodation was lovely and all the staff couldn't have been more helpful and friendly. The game drives surpassed all those we've done in the last two years here in SA. The half an hour we spent with a Leopard was unbelievable....and various animals obliged by arriving at the waterhole while we were in the camp. Our visitors from the UK were also thrilled with the whole trip. The rain only arrived at night and on the morning we left so it didn't stop us doing anything...but the scenic drive via Gods Window was rather a foggy experience so we'll have to rely on postcards for that view!!!! Many thanks to all at Galago camp. We hope to come back for a return visit next year. With kind regards, Penel UK November 2008 |
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| Hi
Tanya, Hope all is well? Thank you for your enquiry for feed back. We have just returned in the Netherlands. Our stay in Vuyatela was very good and nice! Personell and guests were all very friendly and helpfull, the accomodation very nice and convienient, the services fine and the meals delicious. With three leopards in one morning, the game drives were as good as they promised to be. We appreciated it very much. Thanks a lot for advising Vuyatela to us and for all your kind assistance!!! Best regards, Bas Wilke Netherlands November 2008 |
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Our first
stop was Djuma, which was lovely. We really enjoyed our road trip from
Mpumulanga to Djuma (although we think our itinerary always said we'd
be taking a flight not driving) and our driver and were glad that we
made it to Djuma in time for the afternoon game drive. Abel was an excellent
guide. When we went on our first game drive, we actually commented on
how well Disney's Safari ride at Animal Kingdom captured the essence
of the bush. Of course, this was a million times better! We were amazed
out how Petrick and Abel could spot a giraffe so far in the distance
that it blended in with the trees on the horizon and their familiarity
with the animals and the facts about each species - - some that they
were even "friends" with (Friendly the Hippo!). It was as
much a learning experience as it was an adventure. The food was always
delicious and plentiful...almost too plentiful and we often felt guilty
for saying "no" simply because we were full or not hungry.
The ambiance and table settings made each meal even more special. On
our first day, we went on a bush walk during our free time. On the second
day, we went to the village. It was wonderful, but I wish we could have
spent a longer time with the school children! They sang us nursery rhymes,
ABC's and 123's with great enthusiasm and did a short skit for us...it
was definitely touching. I tried to get Melissa to sing a song back
to them, but she wouldn't! We were surprised that there was (free) internet
access at Djuma, which was great for us to send notes back home. And,
I even got a massage...who knew that would be available! The staff also
did our laundry at Djuma for free (including women's underwear, which
we were under the impression wouldn't be done for us) and aside from
the clothes we washed in our bathtub at the Victoria Falls hotel, this
was the only time we used laundry service during the trip. November 2008 |
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Hello Charmian
and Mildred |
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| Dear
Anet and the Bush Lodge Team, Yesterday we received the postcard you sent us - WOW! We just wanted to say an enormous THANK YOU to you for giving us such a memorable experience! As frequent bush holiday people, we can honestly say that out stay at Djuma was by far one of the most fantastic experiences we have had the privilege of having! Your hospitality, attention to detail, and utmost professionalism has gone such a long way. We will be sure (as we already have been doing so) to encourage family and friends to also go and enjoy the wonderful Djuma experience you guys offer. Keep up the fantastic work! Kind Regards, Lisa and Zane SA October 2008 |
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| Cynthia: I just got back from our trip yesterday and wanted to drop you a quick line to say thank you for all of your help in setting up the safari and for recommending the Vuyatela Lodge. We had an amazing time - we saw all of the Big 5 in just the first 2 days, 2 elephants walked by our private deck on the first day, and so much more!! We couldn't believe how lucky we were to have seen so much game (giraffes, rhinos, a lone hippo, water buffalo, leopards, zebras, etc.). Also, the staff at the Lodge were absolutely lovely, and made our stay even more delightful. Thank you again, we were very, very happy. Everything was perfect!!! I will certainly recommend this lodge and your tour service to all of my friends. Best, Trudy Wong-You Congo October 2008 |
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Hi Belinda
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Dear Bush
Lodge Team, |
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| Hi
Charmian & Marietjie, Thank you so much for all the help in planning our trip to Galago (12-15 Aug). The adventures in Djuma (and the stay at Galago) were literally "OUT OF THIS WORLD"!!!! (Although my husband and I weren't suprised as we were there 9 years ago!) Aubrey and William were really fantastic and well experienced in their bush skills. Nelly and the cleaning staff were great and the food was UNBELIEVABLE! We will definitely be back and hope to visit again in 2010! Many thanks once again ... BEV McDANIEL SA August 2008 |
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| Dear
Charmain We left Vuyatela on Tuesday after the most incredible week, and I realised as we drove away that I had forgotten to write in your guest book. So I just had to email with our thanks, and feel free to print out the email and stick it in the book if you wish! We have wanted to go on a safari holiday for a number of years and our honeymoon gave us the perfect opportunity. Vuyatela exceeded our expectations on every level. The people are so genuine and kind, we felt at home immediately. Nicholas, Amos, Theresa, Pretty, Pinky, Douglas, Gabi, Milliah, and of course Graham - are just some of the team who made our stay so wonderful and memorable. We loved the décor and artwork at Vuyatela, and the food was delicious - and there was so much of it! The scenery and animals were just amazing - lions attacking buffalo on our first drive, the beautiful one-eyed leopard with her kill, and a herd of elephants sauntering past as we lay on our deck. Our surprise private dinner and petal-filled bath was such a lovely touch and made us fall in love with Vuyatela even more. Thank you all so much for a truly exceptional honeymoon, and we really hope to "come and visit again". Simon & Lindsay Hunter UK July 2008 |
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| Hi
Kyle We're just getting ready to leave Djuma Vuyatela and want you to know that we've had an amazing experience here. Our accommodations were lovely and gave us a perfect view of the watering hole, where small herds of zebra, elephants, buffalo and impala came to drink. An occasional giraffe would wander by and you never knew what you might see at any moment! The staff is marvelous - gracious as well as efficient - and attended to our every need in a heart beat. On our drives, we saw so much game up close b/c Charles and his tracker Ephriam went out of their way to give us the ultimate experience. They tirelessly tracked lions and leopards and gave us plenty of time to sit with the animals and just soak it up. Along the way we witnessed a huge herd of 3500-4000 buffalo, hippos, rhinos, zebra, nyala, genet and hyenas. In fact, we've seen just about everything! Thanks so much for your guidance in booking us into such a top-notch lodge. We had a marvelous time and hate to leave! All best, Joan and James USA June 2008 |
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| West
Orange, NJ USA - June 14, 2008-06-16 We spent a wonderful 4 nights at Vuyatela Lodge, part of the Djuma Group. It was, without any doubt, the best experience of our lives. My wife and I have traveled extensively most of our lives since my job took me all over the world. However, a photo safari has been on my "to do" list for more years than I will admit to. The Vuyatela staff is incomparable. The camp itself is fantastic. The meals were outrageous. If you think you won't gain weight or love the food you are incorrect twice. Whatever we wanted or needed the staff took care of. The lodges themselves are spectacular. And I haven't even mentioned how the safaris were. Warren (lodge director) Char (admin manager - actual Charmian, and a very delightful person to say the least) Jimmy (staff manager) make the best hotel's customer service look bad. We decided to hire Graham Cooke (you can see his Tarzan like picture in the web site) as a private guide not knowing exactly what we were in for in the bush. The lodge arranged it (this is an added expense to the traveler). We arrived in the camp mid afternoon of the first day not sure of whether we would be able to make the evening drive. Graham was waiting with a tracker and the jeep. There was no question about "if:" we were going out - just a question of how long it would take us to get ready. I have heard stories about how long it takes some people to see any of the big five. On our first night we saw leopards, lions, buffalos, elephants and all sorts of others. Within 24 hours we saw more game than we thought we would ever see. And every day it just got better. I took some 1500 photos which is now culled down to some 600. Hiring a private guide is an added expense that I was personally more than happy to pay. A bit about Graham. When it comes to the animals he knows what they are, where they are, and what they are all about. I don't know if you would need any other encouragement to hire him. I am primarily a photographer. My wife was there to see animals. If you are a serious photographer with a lot of gear than a private guide and vehicle is a smart way to go. If you are going for the purpose of just seeing animals I can only tell you that he is hugely knowledgeable not only about finding them but how these animals think. He will drive ANYWHERE in the bush to get you to see (or photograph) what you want or even a better view or picture of some beast you already found. You will also get a private tracker. If you think that an Elephant is easy to spot simply because they are larger than some small cities, think again. They are all elusive, camouflaged, AND will see you long before you see them. If something as large as an Elephant needs to pointed out to you what does that say for anything smaller, including small animals like birds. If you want to ask any questions feel free to email me at williamginsburg@comcast.net. There is NOTHING I like better than telling people about a place that exceeded our expectations and their lodge certainly did that for us. Bill Ginsburg June 2008 USA |
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| Hi
Char - I had a great experience at Djuma - your staff is so welcoming
and the lodges, though quite different, are both lovely. Thanks to Anet
& Life & Marika (sp?) at Bush Lodge, to Warren, Jimmy & Pinky
at Vuyatela. Rangers Abel & Charles were so professional as were their
trackers, Million and Amos. I had a once-in-a-lifetime experience with Abel: a leopard kill of a warthog from start to finish. Leopard spots the warthog, stalks it, kills it. Gruesome, but a photographer's good fortune, to say the least. My video is very good - not only of the wildlife but the lodges and grounds as well. Sometime next month, I plan to have short videos of both lodge on YouTube and TripAdvisor. Trust me: you will like how it looks! Please pass along my regards and thanks to Jurie; I really do appreciate the chance to stay at both properties. Thanks again, Dave P. USA May 2008 |
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| Dear
Jurie & Pippa, Once again you have happy guests returning from a delightful weekend at Djuma. For us, this is, as the very first time in 2008 an extremely rewarding experience mostly due to the professionalism of your staff. Please take some credit for yourselves as good performing staff is the result of leadership excellence. To be somewhat more constructive in the praises: Char is a gem and not the warring tank her name translates to in French, she really walks the proverbial extra mile accept giving the telephone numbers of guests to allow me to inform them of their cancelled booking. (this time I was really desperate as worked cleaned me up during this first quarter, to the extent that I was ready to cut grass or pack stones) There is a young lady Nonku (from KZN) who is excellent in dealing with lost people. My normal teasing of pretending to not know who I am, where I'm from or where I'm going, ended short of being rushed to the nearest psychiatric institution. I could really feel the care in the lady's eyes. Warren and Marietjie are doing a stern job as is expected from Vrystaters, albeit that their exposure to you has brought them into a new level of performance. Beware, they may be recruited to assist with the dwindling Cheetah performance on the rugby field. With their capabilities of being ready to do anything, they will certainly manage to improve on the current low level of performance down in Bloemfontein. The team at Galago was as usual their level best under the stern leadership of Thembi. She left me with a lump in the throat when she sincerely enquired why we are leaving. What a delight to have Ephraim back, well done to him demonstrating a solid knowledge of the bush as well as some driving skills which will leave Michael Schumacher ashamed. William's quiet but dedicated pointing of the less obvious remains of the best we have experienced. Nou ja, on behalf of the most recent Volkwyn group, please convey our appreciation to your staff, they are truly wonderful and looking forward to next time. I also hope that the newcomers will make up their own groups and assist in keeping Galago fully booked. Well done Djuma!! Oscar Volkwyn South Africa April 2008 |
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A Memory
From The Bush |
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| To
Charmian and all at Djuma Vuyatela What an honor to have the privilege to stay at such a wonderful place, where you always feel welcome and were everyone is so friendly and helpful. I just want to thank you all for the lovely time me and my family had. For the warm welcome,lovely food and game drives. Djuma and its people will always have a special place in our hearts. Thank you so much for making it possible for us to come and visit - my little boy just always love it and think that that is just the best place on earth! He just loves his tannie Marietjie and he evens calls it Tannie Marietjie se wildtuin. Thank you so much Char for always organizing for us to come and stay and for always being friendly and helpful. We met your lovely husband Graham - maybe next time we will be lucky to also meet the lady with the friendly, kind voice. Thank you so much - Charmian, Graham, Warren, Marietjie, Jimmy, Henry and all at Djuma for your warm smiles and big hearts!!! "God decided not to give me THINGS that could make me rich. Instead, He gave me friends who could enrich me. Thank you for making me wealthy beyond measure!!!! Lots of love Werner, Debbie, Marlie & Janco. South Africa April 2008 |
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Dear Beverley,
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Dear Warren, |
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Hi Char,
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A very flattering page on Djuma Game
Reserve in an article on Fair Trade in Tourism in the Guardian. Click
here. |
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| Att.
Charmian. Just returned last week from our long trip to South Africa and wanted you to know how much we enjoyed our stay at the lodge. We have been on many many safaris during our 15 visits to our favourite country and this ranks with the best. Hope to revisit in the future. Fond regards to you and Graham. Melvyn and Carolyn Eagle UK March 2008 |
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| To all of the
staff at Djuma: Words cannot express our sincere appreciation for the hospitality that was extended to us during our stay with you in January/08. We had a wonderful time with you and our vacation could not have been any better.!! We hope to come back someday and visit again. To Graham: A truly unique individual-we enjoyed your company very much! We would like to extend a welcome to you and your wife if you ever have the desire to visit Canada! You are invited to stay at our home and we will try to show you the best of our country, but I don't know if it could possible top Africa! (We do have hummingbirds in our backyard) Could someone please e-mail me your regular address to send everyone some pictures of our country and our home (I don't have a scanner) Thank you again to everyone for making our holiday so special!! Sincerely Karen & Jack (Big Chief) Culbert PS. The weather is TERRIBLE here right now! Canada January 2008 |
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| Dear Jurie and
all the team at Vuyatela It's not very often that a holiday prompts me to write a letter of praise - in fact this is the first!! From arrival to departure everything was perfect. The quality of the accommodation was second to none and the food, without exception, was excellent. Particular highlights include the butternut squash soup and the lamb chops, the hake - I could go on!! I was concerned at one point with regard to the volume of the food - thought we were being fattened up for the game. The game drives were excellent and it would be remiss of me not to mention the expert guiding by Solly and the tracking of Amos. Their friendliness and sharing of knowledge is a huge credit to Vuyatela. It was also a very humbling experience when Solly escorted us round his village. It was both uplifting to see how well the children are educated with relatively little resources and how much more can be done. It is most pleasing to see how Djuma supports the local community. The highlight of the game drive was a 'crazy' hour period when we got up close and personal with 4 of the big 5. If I didn't know better I could have sworn the last sundowner we enjoyed had been orchestrated when we were casually enjoying a drink overlooking the plain where some Impala and Wildebeest were grazing when from 'stage left' a bull elephant strolled into view to take a drink from a watering hole and calmly exited the view. Then the 'cue' came from 'stage right' when a male lion with female companion entered the scene calling out to the rest of the pride - breathtaking! Finally, it would be remiss not to mention the excellent service we received from Pinky right from arrival to departure. I understand that she has not been with your organisation for very long but her friendliness and attention to detail made our stay very special. The private meal followed by candles and flower petals in our room on the last night was a beautiful touch and made the first part of our honeymoon extra special. Keep up the good work. We will be returning and returning with friends and family. Best Regards Peter and Vicky Robinson USA January 2008 |
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| Dear Char, Graham,
Pinky, Jimmy, Nonku, Edward, Girlie and all the team at Vuyatela, We just wanted to write to say a huge thank you for making our wedding and week's stay so special. I have been 4 times now and every time it gets more and more enjoyable. All of you went far beyond the call of duty and really made our special day one to remember. Emily had an amazing time and misses everyone very much, she seems disappointed every morning when she wakes up and sees us not Girlie! Girlie and Jimmy and everyone were absolutely fantastic in making bringing an 8 month old to Djuma a very easy experience. Emily clearly misses disrupting the morning meeting and "helping out" in the Kitchen!!!!!! It is hard to describe exactly what made it so special (on top of the outstanding accommodation, game viewing and atmosphere), we think it was the small attention to detail, rose petals, bath, dinner at the room, putting sun cream on Emily ..but they all not only made the experience very relaxing, but also made it exceptionally comfortable. All the team were exceptionally friendly, as always, and the food was first class, as always, and Graham was Graham! (I'm not sure who made more mess at breakfast Emily or Graham!) Every single member of the team is a huge credit to Djuma. Char, thank you so much for dealing swiftly and thoroughly with the ever changing requirements! Future visits will be back to more normal requirements - we promise! Once again, a massive thank you to all We have attached some wedding photo's and will also forward some of the wildlife shots too. See you next year . Steve, Louise and Emily Mortimer UK January 2008 |
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| Dear Janet, Just a note to say a big THANK YOU!!!! To you and Green Rhino. To say that I was satisfied with the arrangements you made for me would be putting it very lightly. I had a truly amazing, deeply moving experience at Vuyatela .and even on the way there and back South Africa really touches me in some way I don't at all understand And my experience of Vuyatela and its people was (is yet, I know) one incredibly embracing combination of warm, authenticity and attentiveness. Thank you so much You can be sure that if I am ever asked by anyone where they might go and whom they might approach to make arrangements for them, I will gladly send them your way. With warm regards and wishes for success, Mical Sikkema January 2008 Netherlands |
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| Jurie, First, I want to thank you and your staff. My wife, Marianne, and I stayed at your Bush Lodge from January 6th to the 9th and had an amazing time. Although all of the staff was courteous and professional, I would particularly like to highlight Morris, who was an excellent guide, and Abel, who did an outstanding job tracking the animals for us. They were very informative and patient with our numerous questions about the animals and life the "bush". I would also like to highlight Edward who was very helpful in our using the internet to reach our family and accommodating to have someone drive us to a place in the reserve where we could get cell phone coverage. David M. Kulow January 2008 USA |
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| Hi Char, Just wanted to say thank you to you and all the staff at Vuyatela for an extraordinary experience! Alberto and I had the most magnificent time and we are sure to be living on the memories for a while to come! Thank you all, and God Bless the work that you do! Best Regards Martha South Africa January 2008 |
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| Dear Charmian
Cooke, We are now for one week again in Germany and we are missing South Africa. I want to take this opportunity to thank you for the wonderful stay at Djuma lodge. It was one of our finest vacations. You have a great team at the lodge: Annette, Edwards and our ranger Abel - they were really fantastic and gave us some wonderful days in the bush. We all enjoyed it. And what was even more important - all of them had a nice manner in dealing with our kids. Thanks again. And we are already recommending Djuma to our friends here in Germany. With best wishes - Michael Germany January 2008 |
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| Hi Kim, Edward,
Andrew, Morris and all of the staff Sorry it has taken me so long to email you. I have had my head in the washing machine and getting the children back to school, Life goes on hey. Paul, Matt, Georgia, Harry, Frankie and I would all like to thank you for making us feel so welcome and part of your home. We had the most amazing time with you all and you all are very special people. We will have the memories of our time with you for ever and we are all still on a Djuma High! Frankie and I cried all the way home and we miss you all very much. Please say hi to everyone in particular Morris and Andrew for being so amazing. We miss them very much. Also we hope Edwards arm is getting better. Paul gave me a digital photoframe for Christmas, lucky me, and I have been looking at my pictures all the time, which is why I am getting nothing done. I spoke to Andrew and Morris and said I would send through some photos of the children. Is it best to email them or post them to you? Also make sure Andrew remembers to send me a photo of LEOPARD AND A YAWNING HIPPO! THANKYOU SO MUCH AGAIN We need to save up again so as to come and visit you again Paul, Debbie, Matt, Georgia, Harry and Frankie UK January 2008 |
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| Hi
guys, Hope you're all well. Sorry it's taken so long to write and we still have pictures to send from our honeymoon visit in October 2007. Reading your newsletter brings back such wonderful memories. Our stay at Vuyatela and then Bush lodges were without a doubt the highlight of our honeymoon. Great to hear some guests saw a cheetah kill. I think she was my favourite. Such elegance! And Charles taking us to the leopard kill up the tree was amazing too. The cubs way up high looking down on the mother with a Hyena stalking below. Fantastic! Talking of cubs, we are expecting one of our own, a little "baby" cub due in December! Can't wait to return with our own family. Love and best wishes to you all, Matt & Marisa (Dalton) UK October 2007 |
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Djuma Game Reserve |
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P. O. Box 338, Hluvukani, 1363, Mpumalanga, South Africa |
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Tel: (+ 27 13) 735 5118 |
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Fax: (+ 27 13) 735 5070
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Webmaster: |
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